COMMITTED TO CUSTOMER SATISFACTION & QUALITY
Our team is fully dedicated to providing exemplary customer service
and delivering the highest quality products
Operating for 30 years in the technology industry is not an easy thing to accomplish. The only sustainable way of staying in business for that long is to ensure we have the most satisfied customers
BBB A+ Honour Roll Award
We’ve been awarded A+ status from the BBB for 25 years in a row – our commitment to resolving customer issues has always been our top priority.
Microsoft Partner Customer Satisfaction Index
As a Gold level Microsoft Partner, Northern Micro conducts annual customer satisfaction surveys – and we’ve always achieved a score above the national benchmark. Work with us, and you’ll know why.
Cisco Customer Survey Rating
As Premier level Cisco Partners, Northern Micro’s customers are surveyed every year to rate their level of satisfaction when working with us. We’re happy to report that we score above the national benchmark year after year.
QUALITY MANAGEMENT SYSTEM
Our company has continuously improved it’s Quality Management System under the ISO 9001:2015 family of certifications. We always seek to go above and beyond the minimum level of requirements.
Quality Management System since 1994
Our Quality Management System has been continuously refined and improved upon since it was first implemented 21 years ago. We are constantly improving our processes to enhance quality and minimize errors to ensure you always get a consistently high level of service.